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When seeking water services in DeKalb County, completing the Water Application form is a crucial step. This form serves as the gateway for residents and businesses to access essential water services provided by the county. It requires applicants to provide personal information, including their name, address, and contact details, ensuring that the county can efficiently process requests. Additionally, the form may ask for details about the property, such as the type of service needed—whether it’s for residential or commercial use. Payment information is also a key component, as applicants must indicate their preferred method of payment for any associated fees. Understanding the requirements and having the necessary information ready can streamline the application process, making it easier for everyone involved. Completing the form accurately is vital to avoid delays in service activation, so taking the time to review all sections is highly recommended.

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Steps to Using Dekalb County Water Application

Completing the Dekalb County Water Application form is a straightforward process. Once you have filled out the form, you will be ready to submit it for processing. Ensure that all information is accurate to avoid delays. Below are the steps to guide you through filling out the application.

  1. Begin by downloading the Dekalb County Water Application form from the official website or obtain a physical copy from the local office.
  2. Carefully read the instructions provided at the top of the form to understand the requirements.
  3. Fill in your personal information, including your full name, address, and contact details. Make sure to provide a valid phone number and email address.
  4. Indicate the type of service you are applying for, such as residential or commercial.
  5. Provide the service address, which may be different from your mailing address. Ensure this is accurate to avoid any issues.
  6. Include any additional information requested, such as the property owner’s name if you are not the owner.
  7. Review the section on fees and payment methods. Be prepared to include payment information if required.
  8. Sign and date the application at the designated area to confirm that all information is true and complete.
  9. Make a copy of the completed application for your records before submitting it.
  10. Submit the application either online, by mail, or in person at the designated office, following the submission guidelines provided.

Key takeaways

When filling out the Dekalb County Water Application form, consider these key takeaways to ensure a smooth process:

  • Complete all required fields accurately to avoid delays in processing your application.
  • Provide proof of identity and residency, as these documents are often necessary for verification.
  • Double-check your contact information to ensure you receive updates regarding your application status.
  • Be aware of any applicable fees and include payment if required at the time of submission.
  • Submit your application by the specified deadline to prevent any interruptions in water service.
  • Keep a copy of your completed application for your records and future reference.
  • Follow up with the appropriate department if you do not receive confirmation within the expected timeframe.
  • Review the terms and conditions associated with water service to understand your responsibilities as a customer.

Misconceptions

Understanding the Dekalb County Water Application form is crucial for residents seeking water services. However, several misconceptions can lead to confusion. Below is a list of common misunderstandings about this application process.

  1. All residents must fill out the application form. Many believe that only new residents need to submit this form. In reality, existing residents may also need to update their information.
  2. The application form can be submitted online only. Some think that online submission is the only option available. In fact, residents can also submit the form in person or via mail.
  3. There are no fees associated with the application. It is a common belief that the application is entirely free. However, certain services may incur fees that applicants should be aware of.
  4. All applications are approved automatically. A misconception exists that submitting the form guarantees approval. Each application undergoes a review process, and approval is not guaranteed.
  5. Only homeowners can apply. Some individuals think that only homeowners are eligible. Renters can also apply for water services, provided they have the necessary documentation.
  6. The application form is the only requirement for water services. Many assume that completing the form is sufficient. Additional documentation, such as proof of residency, may be required.
  7. It takes a long time to process the application. Some believe that processing delays are inevitable. While processing times can vary, many applications are reviewed promptly.
  8. Once submitted, the application cannot be modified. There is a misconception that changes cannot be made after submission. In fact, applicants can update their information if necessary.
  9. All applicants receive the same level of service. Some think that all applications are treated equally. Service levels may vary based on individual circumstances and needs.
  10. The application form is complicated and difficult to understand. Many believe that the form is overly complex. However, it is designed to be straightforward, with clear instructions provided.

By addressing these misconceptions, residents can navigate the Dekalb County Water Application process more effectively and ensure they meet all necessary requirements.

Preview - Dekalb County Water Application Form

CHECKLIST FOR WATER/SEWER SERVICE APPLICATION

OWNERS: Along with the NEW SERVICE application, please provide:

Copy of the Settlement Statement**;

Valid Government Issued picture identification; Completed

Certificate of Compliance or Exemption Form.

Management Agreement; ONLY if you will have your property managed by a third party.

**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.

Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.

Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the

box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.

TENANTS: Along with the NEW SERVICE application please, provide:

*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

First page of lease, which includes owner/tenant information and dates of lease;

Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.

MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:

*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;

*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.

Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.

Valid Government Issued picture identification of the representative of the company that completes the application.

REALTORS: Along with the NEW SERVICE application, pleaseprovide:

Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.

Valid Government Issued picture identification of realtor.

INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:

$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).

Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.

**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.

DeKalb County, Georgia

Utility Customer Operations

774 Jordan Lane, Suite 200

Decatur, Georgia 30033

Phone: (404) 378-4475 Fax: (404)-687-3504

Email: newwaterservice@dekalbcountyga.gov

Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays

APPLICATION FOR WATER/SEWER SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

For Office Use Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Number

 

 

 

 

 

 

 

 

Closing Date/Beginning Lease Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Last, First MI OR Business Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C/O:

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNER

TENANT

 

MANAGEMENT COMPANY

 

 

REALTOR

 

Service Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Street Address)

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(If different than Service Address)

 

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Telephone Number:

 

 

 

 

Cell Phone Number

 

 

 

 

 

 

 

 

Email Address:

 

 

 

 

_ Enroll in E-Billing*:

 

Yes

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number/Tax ID

 

 

 

 

 

 

Driver’s License/ID Number:

 

 

 

 

 

 

Previous Address(If DeKalb County):

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave on at Previous Address:

 

Yes

No – Please disconnect on:

 

 

_

 

 

 

(If DeKalb County)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A non-refundable application fee of twenty dollars ($20) will be added to your first bill.

Residential water accounts are billed on a bi-monthly basis (every two months), and payment by the indicated due date is required to prevent interruption of service. You are responsible for water/sewer service until your account is closed.

I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it

(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip

charge.

UNLOCK METER ONLY

In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to

5 business days to restore water service.

Signature:Date:

***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***

Email

 

Print Form

 

 

 

Document Specs

Fact Name Description
Purpose The Dekalb County Water Application form is used to request water service for residential or commercial properties within Dekalb County.
Eligibility Applicants must own the property or have the owner's consent to apply for water service.
Governing Law The application process is governed by local ordinances and state laws related to water services in Georgia.
Submission Method The completed application can typically be submitted online, by mail, or in person at the local water department office.